FAQ — GrabVid Help Center & User Guide
Answers to the most common questions about video downloading, covering supported platforms, usage steps, format selection, and troubleshooting.
Service & Pricing
- Is GrabVid free to use?
- Yes, GrabVid provides completely free online video parsing and download services. No paid subscription is required, and there are no hidden charges.
- Do I need to register or install software?
- No. GrabVid is a pure web-based tool. No account registration is needed, and no client or browser plugin installation is required. Just paste the link and start using.
- Is GrabVid safe to use?
- Yes. We do not permanently store your downloaded files on our servers. All parsing is done through encrypted connections, and no personal privacy data is collected.
Supported Platforms
- Which video platforms are supported?
- Currently supports video, image and audio parsing and download from mainstream platforms including YouTube, Bilibili, TikTok, Twitter/X, Instagram, with more being added continuously.
- Does it support HD video downloads?
- Yes. Depending on the original platform, you can download up to 4K (YouTube) or 1080P (other platforms) HD videos.
- Does it work on mobile phones or tablets?
- Yes. GrabVid uses responsive design. iPhone, iPad, and Android devices can all access it directly through the browser.
Download & Formats
- What download formats are supported?
- Video supports MP4 and WebM formats; audio supports MP3 and M4A formats; images support original JPG and PNG downloads.
- Do downloaded videos have watermarks?
- Official videos from YouTube, Twitter, and Instagram have no platform watermarks. TikTok provides a watermark-free download option. Bilibili retains video watermarks added by UP creators.
- Why is there only audio but no video after parsing?
- Some platforms (such as YouTube) store high-quality video and audio separately. Please select the MP4 option with "auto-merge video and audio", or choose a pre-merged format.
Troubleshooting
- What should I do if I see "Parsing Failed" or "Invalid Link"?
- Please check: 1) Is the link a complete URL (including https://)? 2) Is the video publicly visible (not private or membership-exclusive)? 3) Does the link contain extra spaces? If it still fails, try refreshing the page.
- What if the download speed is very slow or interrupted?
- Download speed is affected by the original platform's CDN nodes and your local network. Try switching networks, clearing browser cache, or selecting a lower resolution.
- Are there any download count or file size limits?
- GrabVid does not limit daily download counts, but single file size is limited by browser and server bandwidth, typically supporting large video files up to several GB.
Privacy & Data
- Do you save the videos I download?
- No. GrabVid only acts as a parsing intermediary. Video files are transmitted directly from the original platform to your device. We do not permanently store any media content.
- Is download history recorded?
- Only temporary history is provided during your current browser session for convenient re-downloading. It is automatically cleared after closing the page. No download logs are retained on the server.